We also provide the best service
Abstract: Our factory specialized in metal products for more than 20 years, in addition to high quality and reasonable price, we also provide the best service. So we have won the trust of foreign clients from America, Japan, Europe, Australia and other countries.
During the past 20 years, we have established a stable cooperative relationship with Ikea, Focus and other famous enterprises, at the same time, many clients from America, Japan, Europe, Australia, and other countries trust us. We believe that our services are the same important with quality and price. “Sincerity, enthusiasm, customer first” is our service concept.
When negotiating with customers, we provide all we can for them. For example detailed introduction; free design; effective solutions; professional advice and so on. Due to the time difference, in addition to working hours, the sales staff will reply in time. We believe a timely reply will provide more convenience for customers.
We also provide perfect after-sales service. After clients place an order, we need to report production status to them regularly. After delivery, we need to inform clients and follow up the shipping time, then inform the customer to prepare for customs clearance when the goods are about to arrive at the port. After their inspection, we need to collect their feedback to improve our production and service. Once the customer feedback quality problems, we will actively solve the problem.
Thank for our perfect services, we have won the trust for foreign clients from America, Japan, Europe, Australia, and other countries. Therefore, we will always adhere to our service philosophy.
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